Bad first time experience at Georgetown White Coffee
Dec 20th, 2008 by Nicholas Chan
There’s the local franchise OLDTOWN White Coffee and now there’s our Penang’s very own GEORGETOWN White Cofee. No, I’m not kidding. It’s opened in conjuction with the opening of Pacific Mall at KOMTAR and I thought it was OLDTOWN at first because they used the same font for their logo but it’s not, it’s GEORGETOWN!
From the paper, this GEORGETOWN White Coffee cafe is known as the biggest store in Malaysia but then I have yet to know the others franchise or branch store for this. Anyway, the cafe is pretty and I was with KOKahKOK and MX, we wanted to have our lunch there but we had a bad first time experience there.
The cafe is huge but then first thing was the waiter didn’t come to us when we sit down. The foreign workers knew nothing about the menu and what they do were just clean up and serve the food. Person who take the menu was more likely a locals but then they walked slowly to us. I believe that they have not been well-trained.
Looking through the menu, I see that food are like OLDTOWN’s but with more Penang’s local food and price is of course not as cheap as at the kopitiam. I ordered a Rendang Chicken Rice and KOKahKOK ordered a Nasi Lemak.
The girl told us that the system in the cafe was down and food maybe served a bit late and they served us these kuih (worth RM4) for free. That’s fine when I heard that but then it took really very long, I even asked how long will it takes but then the waiter never came back to us.
What we really had was just the kuih and our beverages. 2 GEORGETOWN White Cofee and a GEORGETOWN Chocolate. White Coffee tasted like there’s a lot of milk, not that bad for it but then I didn’t try on the chocolate.
We were fed up with the long waiting time, they were not prepared for something like this, maybe it’s new to them but they have to train their staff well. They were like walking slowly, everything was so relax. We canceled our food, paid for the drinks and walked away. Others did this too, because it was too long already.
KOK then wondered, what if we did not order any drinks but food, then they serve the kuih for free, we eat it, cancel our food, and run! Haha.
Hopefully, they will improve on everything, perhaps price too! I’ll apologize them for giving us free kuih. Another thing was, there’s no wifi provided in store.
Click here for the map to GEORGETOWN White Coffee. [Main entrance of KOMTAR on Penang Rd.]
